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Head of Customer and Commercial

  • Full Time
  • Harare
  • Applications have closed

Marketers Association of Zimbabwe (MAZ)

Due Date: April 12, 2023
A leading company in the FMCG sector is seeking to fill the below vacancy that has arisen within its organisation. This is a senior position and senior people with relevant FMCG experience are encouraged to apply.

Location: Harare

Overall Purpose

The role of Head of Customer and Commercial is to lead and manage nationally the Sales ,Distribution, Warehouse , Cold Drink Equipment and Marketing functions to drive and deliver (achieve & grow) set/agreed regional business profitability, revenue, volume, customer service and efficiencies.

Main Duties & Responsibilities

Achievement and growth of Northern and Southern Regions OI
Achievement and growth of volume, gross/net revenue and cash contribution.
Improve working capital productivity
Managing stakeholder relations, key customers
Implementing CSS+RTM strategy for the region in line with SZL business and objectives. Grow market share for the business
Improving market execution efficiencies and engagements through entrenching Efficiency – green, RED – Execution, Engagement – gold
Improving and advancing customer relations capabilities through implementation of collaboration for value (CFV) and joint business plans (JBPs) on key accounts (National & Regional).
To implement OBPPC & RGM product/pack innovation/commercialization to strengthen portfolio, price/pack strategy
Improving productivities in the assigned region/territory through optimising available fleet’s distribution efficiencies that improves cost –to –serve.

Academic Qualification/Training Required For The Position

First Commercial Degree with bias to Sales /Marketing
Post graduate /professional qualification/MBA an added advantage.
6 years Sales & Marketing experience in FMCG industry of which at least 2 should be in Management

Additional Training Required

Internal system requirements
Regular updates/seminars/workshops on Commercial issues
Occupational Health and Safety

Critical or Technical Competencies Required                     

Strong analytical and problem solving skills.
Teamwork.
Excellent customer engagement and relationship management.
Effective Communication skills and Negotiating skills.

Potential Hazards at Work

Driving under adverse conditions (bad weather and dilapidated road networks).
Potential injuries during market visits.

Interested candidates kindly share your CVs and qualifications to sales@mazim.co.zw before EOD 12 April 2023.