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SERVICE ADVISOR (MASVINGO AND HARARE)

Croco Motors

Job Description

Applications are invited from interested and suitably qualified persons to fill in a vacancy that have arisen in the Group.

Duties and Responsibilities

• To receive customers and define the customer concerns.
• To carry out the interactive reception process with all the customers.
• Maintains automotive records by recording problems and corrective actions planned.
• Develops estimates by costing materials, supplies, and Labour, calculating customer’s payment, including deductibles.
• Ensuring customer complaints are investigated thoroughly and resolved.
• Ensuring that all warrant procedures are observed.
• Ensuring that a database of all clients is developed and maintained.

Qualifications and Experience

• At least Class 2 qualified Journeyman.
• A Sales/Marketing qualification is an added.
• Class 4 Driver’s license.

How to Apply

Interested qualified candidates should send their applications to Human Resources Department, through email to recruitments@crocoholdings.co.zw no later than Wednesday 25th of September 2024, stating the job applied for in the email subject.

Please note that only shortlisted applicants will be responded to.