SteelMakers Zimbabwe Pvt Ltd.
Join our leading steelmaking company as a Sales Clerk and play a pivotal role in our continued growth and success. We are seeking a motivated and customer-focused individual to provide exceptional support to our sales team and maintain strong relationships with our valued clients. If you have a passion for sales, excellent communication skills, and a desire to work in the steel industry, we invite you to apply and be part of our dynamic team.
Responsibilities :
1. Assist the sales team with order processing, including entering sales orders, generating invoices, and coordinating delivery schedules.
2. Respond promptly and professionally to customer inquiries via phone, email, and in-person, providing accurate information and addressing concerns.
3. Prepare and distribute sales-related documents, such as quotations, contracts, and sales reports.
4. Collaborate with internal departments, including production, logistics, and finance, to ensure timely order fulfillment and customer satisfaction.
5. Maintain customer records and update the customer relationship management (CRM) system with accurate and up-to-date information.
6. Monitor inventory levels and coordinate with the warehouse team to ensure product availability for customer orders.
7. Assist in identifying new sales opportunities and potential leads through market research and customer outreach.
Requirements :
1. 5 O’ level subjects including English language and a Sales and Marketing degree from a reputable Institution
2. Proven experience in a sales support or customer service role, preferably in a manufacturing or steel industry environment.
3. Strong interpersonal and communication skills, with the ability to build rapport and effectively interact with customers and colleagues.
4. Excellent organizational skills with meticulous attention to detail and the ability to multitask in a fast-paced environment.
5. Proficiency in using computer software and systems, including MS Office Suite.
6. Knowledge of steel products and their applications is desirable but not mandatory. Willingness to learn about steelmaking processes and products is essential.
7. Self-motivated and proactive with a customer-centric mindset.
8. Ability to work collaboratively as part of a team while also being able to work independently.
How to Apply:
If you are ready to take on this exciting opportunity and contribute to our sales team’s success, please submit your resume along with your certificates and a cover letter outlining your relevant experience to hr@smlzim.com on or before 05 March 2024. We appreciate all applications, however, only shortlisted candidates will be contacted for an interview.
N.B Most preferred candidates will be from Mutare