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Contact Center Agent

  • Full Time
  • Harare
  • Applications have closed

CBZ Holdings Limited

DUE: 29 NOV 2023

An exciting career opportunity has arisen for the role of Contact Centre Agent within the Contact Centre Department of CBZ Holdings. If you want to join a team of energetic and passionate professional this is your opportunity.

What we expect from you.

Handling Inbound and Outbound contacts
Evaluating Client challenges and providing the relevant logical and lasting solutions
Providing courteous and professional support to customers on our Digital platforms
Participating in Outbound sales and Client Experience campaigns as assigned
Attending exhibitions/events for purposes of sales generation for the Group

Qualifications, Skills and experience required.

Have at least 2 years of experience in Marketing, Contact Centre or Customer Service environments.
A Degree in Marketing, Business Studies or equivalent.
Possession of professional qualifications such as CIM/IMM will be an added advantage.
Computer literacy and familiarity with the Groups products
Have excellent communication skills and the ability to relate at all levels.

TO APPLY
If you meet the above criteria, you are the ideal person we are looking for.
CLICK HERE TO APPLY