Back Office Clerks

DUE: 11 AUG 2023

Responsible for handling administrative tasks related to loan processing.

Main Focus Areas

• Daily management of back-office tasks to ensure efficient and effective loan operations.
• Ensure that all form checks, vetting, and SSB pre-checks are completed appropriately.
• Making sure that SSB submissions are completed, results are entered on forms, and SSB failures are resubmitted.
• Responding to inquiries about SSB submissions.
• Reversals, account capturing, and loan capturing.
• Executing tick-backs.
• Having sole responsibility for handling specific client issues related to back- office operations.
• Calling and following up on clients on NPLs listings.
• Liaising with clients regarding transaction settlements, as and when
required.
• General portfolio handling which includes recall of files from cabinets and
refiling data files.

Qualifications and Work Experience

• 5 ‘O’ levels including Mathematics and English
• 2 ‘A’ Levels
• Diploma in Accounting, Business Studies, Marketing, or related field
• A minimum of 2 years of related experience.
• A keen interest in working in a multicultural environment.
• Ability to work effectively in teams, communicate ideas clearly and
confidently, and articulate issues and recommendations.
• Knowledge of Excel, Word
• Able to deal with high workflow levels.

Skills and Competencies

• Positive attitude.
• Efficient time management.
• Ambitious and energetic, able to get things done.
• Confident and resilient.
• Excellent communicator and motivator.
• Attention to detail.
• Risk-aware.
• Task-oriented.
• Initiative.
• Maturity and credibility.
• Ability to deal with and develop long-lasting relationships with stakeholders.

Job-Related Knowledge

• Knowledge of legal and regulatory issues typical for the Micro-Finance system.

TO APPLY

Interested applicants who meet the job requirements should e-mail their CVs to Careerszim@bancabc.co.zw attaching all your academic certificates and National ID with the Heading: “Back Office Clerk” Bulawayo/Mutare Branch.

APPOINTMENTS WILL BE MADE IN COMPLIANCE WITH BancABC’s RECRUITMENT POLICY.

Closing date: 11 August 2023 1630hrs.