Old Mutual
DUE: 07 AUG 2023
This role is responsible for dealing with incoming mail and e-mail instructions from clients by scanning onto the system and routing to the appropriate Department and processing outgoing client correspondence.
Timely submission of branch documents to Back Office for filing.
File management – physical and electronic
T24 image uploads
Client statement/Balance enquiry service– physical and electronic
Queries management with support Departments (Helpdesk, Treasury BO)
Resolution of mobile banking related queries (M sign up/Delink/SMS Alerts)
Support branch sales activities
Mail management
Stationery management
Staff amenities management (groceries)
Queue management support
Record/Maintain daily/monthly activity logs
Any other clerical duties as assigned from time to time
Skills
Mail Management, Office Administration, Organizing Files, Queue Management, Short Message Service (SMS)
Education
Bachelor Commerce
TO APPLY