EmpowerBank
Job Description
Empowerbank is a leading financial institution in Zimbabwe committed to providing affordable and accessible financial services to women and youth entrepreneurs.
With a focus on innovation, sustainability, and customer satisfaction, Empowerbank is dedicated to empowering Zimbabwean entrepreneurs to achieve their business goals.
Empowerbank is seeking a highly motivated and customer-oriented Loans Officer to join its team in Gweru. The Loans Officer will be responsible for evaluating loan applications, managing loan disbursements, and ensuring timely loan repayments.
Duties and Responsibilities:
- Evaluate loan applications to determine the creditworthiness of applicants.
- Customer service (Attends to customer queries and explains bank products and services).
- Ensure that loan applications are processed efficiently and accurately and that all required documentation is obtained.
- Manage loan disbursements, ensuring that they are made in a timely and accurate manner.
- Monitor loan repayments and follow up with delinquent borrowers to ensure that repayments are made on time.
- Work closely with other members of the lending team to develop and implement lending policies and procedures.
- Provide excellent customer service to borrowers, responding to inquiries and resolving issues in a timely and professional manner.
- Keep up-to-date with the latest lending regulations and industry trends, and make recommendations to senior management on new lending initiatives that could benefit the bank.
- Ensure that all lending activities comply with relevant regulatory requirements and industry standards.
Qualifications and Experience:
- Degree in Banking & Finance or related business degree.
- A clean Driver’s licence (2 years older) is a MUST.
- Minimum of two years of experience as a Field Officer or Loans Officer in a financial institution.
- Thorough knowledge of Mining is an added advantage.
- Copies of all educational and professional qualifications including
- Driver’s licence MUST accompany all applications.
TO APPLY
All applications should be addressed to: hr@empowerbank.co.zw
Clearly stating Loans Officer on the subject line
Copies of academic and professional qualifications must be attached