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Scheduler (Intern) 

Mukuru

Mukuru is on the lookout for a Scheduler to join our team in Zimbabwe.

The main purpose of this role is to organize and manage the tellers’ float to make sure that they do not run out and are not over funded. Reconcile and correctly account for inventory within SMH system. To attend to teller and client queries for resolution/ escalating to relevant departments for prompt assistance.

The Scheduler reports to the Lead Scheduler. This position is responsible for managing the tellers’ float and serves as the point person for teller support, finance team, operational assistance and managing cash provider relations.

Duties And Responsibilities (Include But Are Not Limited To)

  • Summarizes the movement of cash daily
  • Identifies and follows up on cash variances
  • Perform Accounts reconciliations
  • Provides solutions to all teller queries in line with the standard operating procedure
  • Forecasts the amount which a teller might use within a day
  • Actively minimizes CIT costs by ensuring that booths/branches are adequately funded to prevent frequent cash deliveries
  • Ensures that all locations remain within the insurance limits for trading
  • Report any suspicious activities to the Lead Scheduler and Security
  • Provide transaction statements, when required
  • Serve as the point person for the cash in transit service providers
  • Assist in order cancellation
  • Attend monthly KPI discussion with the Lead scheduler
  • Attend bi-annual monthly performance meeting with lead scheduler
  • Complete all required compliance training and assignments

Key Requirements

  • Bachelors degree or Advanced Diploma
  • Professional accounting qualification such as ACCA or CIMA
  • 1 year Experience as a Teller
  • Knowledge of anti-money laundering
  • Knowledge of Microsoft Excel
  • Knowledge of exchange control regulations
  • Knowledge of cash logistics
  • Knowledge of customer service

Additional Skills

  • Driven
  • Teamwork
  • Results Orientation
  • Systematic Approach
  • Flexibility
  • Service orientation
  • Analytical Abilities

I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!!

Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.

If you do not receive any response after two weeks, please consider your application unsuccessful.

NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS

TO APPLY

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