Receptionists X 2 Posts

DUTIES

• Welcoming patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Keeping patient appointments on schedule by notifying relevant department of patient’s arrival; reviewing service delivery compared to schedule; reminding the department of service delays; team player in triage based management at reception.
• Maintaining patient accounts by obtaining, recording, filing and updating personal and financial information; assisting in debt recovery through systematic recording of medical aid and cash payments.
• Obtaining revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, verifying validity of medical aid cards or type of service versus medical aid plan, and expediting medical aid claims.
• Liaising with the relevant departments and keeping record of office inventory and equipment by checking stock to determine inventory levels; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs; petty cash management.
• Managing diaries and organizing meetings and appointments for management when required to do so
• Typing, compiling and printing of documents when required

REQUIREMENTS

• Must be a Holder of a Diploma or degree in Business Administration
• Must have at least 1 year experience in a clinic or Hospital setup
• Must be proficient with New Health 263

TO APPLY

Interested and suitably qualified candidates should email their application letters, certified academic and professional certificates and CVs to: ponai.aucc@gmail.com or admin@aucc.co.zw