CMED (Private) Limited
CMED is looking for a versatile and dynamic IT Assistant to join its IT team. The main purpose of the position is to provide hardware and software support through diagnosis and troubleshooting for all CMED staff to ensure efficient and reliable communication with all internal users and to also ensure continued ICT service delivery.
Duties
• Send authorized requisitions to procurement for processing in adherence to set procedure.
• Receive and test hardware from supplier to ensure if the hardware is fully functional and to check if it meets the required specifications.
• Withdraw old hardware and relocate it to IT department for disposal or reallocate to other user as machines may still be functional for other jobs.
• Allocate the hardware to the user for installation to ensure that the user conducts duties effectively.
• Receive complaints on mal-functional hardware from users and attend to it.
• Troubleshoots raised complaints to determine the cause of the problem and try to rectify the problem.
• Assist the user through the phone to solve problem or either go to the users machine try and also teach the user how to resolve problem if it’s a simple task and other duties assigned.
Qualifications
• Higher National Diploma in Information Technology and Communication or higher.
• A relevant vocational qualification or certification will be an added advantage.
• 2 to 3 years’ experience in a similar or related environment.
Skills Required
• Trouble shooting software.
• Trouble shooting hardware and network
• Software installation and staging
• Use support
• Software programming experience
• Strong analytical skills
• Able to multi-task, prioritize and manage time efficiently.
• Excellent communication skills.
Application Procedure
Applicants should submit an application letter, a detailed curriculum vitae, and certified copies of academic certificates and professional qualifications, clearly headed “IT ASSISTANT” to:
The Human Resource Officer
CMED Private Limited – Head Office
Cnr. H. Chitepo/R. Tangwena
P Bag 7719, Harare
Or email to hr@cmed.co.zw no later than 27th July 2023
NB: ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED
To apply for this job email your details to hr@cmed.co.zw