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Front Desk Officer

  • Full Time
  • Harare

Corporate 24 Healthcare

DUE: 10 JULY 2023

Applications are invited from suitably qualified and experienced candidates to fill the above mentioned position.

DUTIES

  • Greet and welcome patients, visitors, and staff with a warm and professional demeanor.
  • Provide outstanding customer service by addressing inquiries, resolving complaints, and ensuring a positive experience for all individuals.
  • Register patients by collecting accurate demographic and medical aid information.
  • Schedule appointments and surgeries, ensuring efficient patient flow.
  • Maintain confidentiality of patient records and adhere to regulations.
  • Coordinate with medical staff, nurses, and other departments to ensure smooth operations.
  • Verify medical aid coverage and obtain necessary authorizations for medical services.
  • Collect payments, issue receipts, and perform billing-related tasks accurately.
  • Assist in maintaining an organized and tidy front desk area.

REQUIREMENTS

  • Previous experience as a Front Desk Officer in a hospital or healthcare setting.
  • Proficiency in healthcare management software, such as New Health 263.
  • Excellent interpersonal and communication skills, with the ability to interact effectively with patients, staff, and medical professionals.
  • Strong organizational and multitasking abilities to handle multiple responsibilities simultaneously.
  • Attention to detail and accuracy in managing administrative tasks.
  • Ability to work in a fast-paced environment while maintaining a calm and composed demeanor.
  • Knowledge of medical terminology and insurance procedures will be an added advantage.
  • Flexibility to work shifts, including evenings, weekends, and holidays.

TO APPLY

If you are interested please submit your CV and a cover letter outlining your relevant experience and skills to:

The Administrator
Corporate 24 Healthcare
6 Bath Road
Belgravia
Harare
Or email: recruitment@corp24med.com

To apply for this job email your details to recruitment@corp24med.com