Driver 

Organizational Setting

This position is in Harare, Country Office (CO) for Zimbabwe and Namibia Office under the Operations Unit.  This work unit is responsible for a wide range of operational services that include providing efficient transport needs for the office.  The effectiveness of the support provided by the Driver ensures safe and timely transportation of officials and visitors to work assignments.  Efficient maintenance of vehicles owned by the office, supports efficient running of the office which in turn strengthens the organisation’s capacity in delivering programmes undertaken by the organization.

Main Purpose

As a team member, the incumbent provides reliable and safe driving services to the Office Director and other authorized officials and visitors ensuring the highest standards of discretion and integrity and sense of responsibility. The incumbent may be required to carry out certain messenger functions and clerical support services. The incumbent organizes and accurately completes multiple tasks by following established work priorities given by the supervisor, while taking into consideration special assignments, frequent interruptions, deadlines, available resources and multiple reporting relationships. Work affects the delivery of mail and pouch and transportation services of the Office.

The position works under the supervision of the Operations Officer. The supervisor coordinates the daily routine duties and clerical support work and supervision focuses on the successful achievement of assignments.

Working Relationships

Internal contacts are with staff and visiting ILO officials to receive instructions on operational issues such as work schedules and to exchange information.

External contacts are primarily with government and airport authorities for exchange of information.

Key Duties and Responsibilities

1. Provide reliable and secure driving services for Office Director and other authorized personnel and visitors.
2. Ensure proper day-to-day maintenance of assigned vehicles through timely minor repairs and arrange for timely major repairs and checking of oil, tyres, brakes and water levels, car washing, etc. so that the vehicle is kept clean and in good running condition at all times. Provide inputs to the preparation of the vehicle maintenance plans and reports.
3. Ensure availability of all the required documents/supplies including vehicle insurance, vehicle registration, vehicle logs, office directory, map of the city/country, first aid kit and other MOSS-compliant equipment, and necessary spare parts in the assigned vehicle; keeps track of insurance and other tax formalities.
4. Collect mail and pouch and deliver mail and official documents to government ministries and officials as instructed.
5. Meet officials and visitors at the airport or other entry points and provide basic assistance with basic visa and customs formalities.
6. Responsible for accurately maintaining vehicle log books, recording daily trips, to ensure efficient vehicle use and fuel consumption to support accurate accounting and cost-efficiency.
7. Outside driving duties, perform basic office-related tasks such as photocopying, filing, data entry, maintaining stores, and delivery/collection of various items.
8. Perform other relevant duties as assigned.

Minimum Requirements

Education

Completion of secondary school education. Valid and clean driving licence.

Experience

A minimum of two years of relevant work experience with a safe driving record.

Languages

Working knowledge of an official national language of the duty station and knowledge of an official language (English, French, Spanish) of the Organization.

Knowledge and Competencies (technical/behavioural)

Excellent knowledge of local driving rules and regulations.
Knowledge of local roads and conditions.
Skills in minor vehicle repair.
Good knowledge of chauffeur protocol and courtesies.
Good knowledge of security issues.
Knowledge of rules and procedures on vehicle management including maintenance of official vehicles and knowledge of mechanics and maintenance and repair of vehicles.
Some knowledge of administrative rules and regulations
Some basic computer skills to record information in IT systems

In addition to the ILO core competencies [Integrity and transparency, Sensitivity to diversity, Orientation to learning and knowledge sharing, Client orientation, Communication, Orientation to change, Takes responsibility for performance, Quality orientation, Collaboration], this position requires:

Ability to present a professional image at all times.
Ability to deal calmly with unexpected circumstances or delays.
Discretion and respect for confidentiality.
Ability to work in a multicultural environment and to demonstrate gender-sensitive and non-discriminatory behaviour and attitudes.