Assistant Forensic Risk Manager

Job Purpose

• To conduct investigations for Nedbank Zimbabwe Limited by following forensic and relevant methodologies to mitigate Fraud and Corruption risk, reputational risk and other criminal cases.
• To ensure that regulatory requirements in Nedbank Zimbabwe are met for a secure and safe working, and transacting environment for the business including the provision of security cash solutions to selected corporate clients.

Job Responsibilities

• Conduct forensic investigations for Nedbank Zimbabwe, draft reports and recommend potential solutions, process changes and/or raise awareness of modus operandi to business.
• Present investigation findings in a formal report to relevant stakeholders for implementation of recommendations and actions required.
• Forensic investigation of allegations of criminal, civil and other acts that pose potential risk and other crimes perpetrated against the Bank.
• Alert and liaise with relevant investigation  units and/or product owners through formal  interaction.
• Update case management system with findings and recommendations to ensure reporting to the relevant enterprise risk committee takes place.
• Follow interviewing processes and relevant investigation methodologies, update processes and where relevant, escalate to chief risk officer and relevant stakeholders.
• Conduct root cause analysis of investigations and/or claims to identify gaps in processes to make recommendations.
• Coordinate FCB reports and gather further information for use by business in managing both new and existing accounts.
• Protection of Bank Resources against Theft, vandalism, fire, and unauthorised entry.
• Develop, implement, review and evaluate security systems [surveys] to meet changing needs
• Manage activities of contracted security guards
• Coordinate security contracts
• Ensure all security equipment is operational and serviceable
• Coordinate equipment installation with vendor representatives.
• Administration and monitoring of access control, intruder/burglar alarm and CCTV.
• Setting up security systems in new branches.
• Install and service fire equipment
• On standby at all hours [day and night] responding to urgent issues and incidents.
• Coordinate fingerprints search through CID CRB
• Grant Personal Identity Verification credentials to staff and visitors to physically access Nedbank Zimbabwe premises.
• Capture time to ensure billable hours are accounted for and costs   are recovered.
• Analyse  information and compile formal report containing recommended  actions and  solutions.
• Alert and/or liaise with other banks or relevant institutions regarding  possible fraudulent activities and events.
• Utilise and access various resources to conduct investigations and/or ad hoc requests to report fraudulent and/or inappropriate activities.
• Prepare files by scanning evidence for future reference and safekeeping.
• Improve personal capability and stay abreast of developments in field of expertise.
• Ensure all personal development  plan activities are completed within specified timeframe  and as per agreement with management.
• Share knowledge of trends and identified fraud risks with team and stakeholders during formal and informal interaction.
• Build, manage and maintain stakeholder relationships through face-to-face  interaction and networking.
• Attend industry and professional forums, sharing best practice, creating synergies and collaborative   professional  relationships.
• Request assistance from, and consult with, internal and external sources to obtain expert opinion and evidence.
• Interact with and keep stakeholders updated on progress of ad hoc requests and/or investigations, as well as when case is closed.
• Participate  in Nedbank  culture building initiatives and corporate  social responsibility initiatives.
• Identify opportunities to influence the improvement or enhancement of business processes and methodologies.

Preferred Qualification

• Bachelor of Laws (LLB) / BA Forensic Science and Technology /Bachelor of Commerce Honours Degree in Risk Management and Insurance

Preferred Certifications

• Institute of Commercial Forensic Practitioners (ICFP
• Certified Fraud Examiner

Minimum Experience Level

• Minimum of five years Police Service with CID Fraud and Financial Crime investigations
• Minimum 3 years’ experience in banking environment and/or conducting investigations.

Technical / Professional Knowledge

Behavioural Competencies