Headhunters International Zimbabwe
There is a good Opportunity for Workshop Manager for Automotive Client based in Zimbabwe for their Business in Africa.
Reports To:- Service Head
Location:- Zimbabwe
Leadership& Strategy:
He should be responsible for coordinating workshop activities and ensures the workshop is conducted smoothly.
Ensured a supportive environment and workplace that challenges, inspires and creates the conditions conducive to learning.
Made certain that all participants in the workshop have adequate supervision in their tasks, health and safety procedures.
Encouraged in giving participants opportunities for personal development and skills acquisition.
Maintained the department is active in the cost effective use of resources.
Provided management and supervision of services.
Ensured that all information regarding clients and employees is documented thoroughly and immediately.
Reduced Maintenance Expense by 10%, Minimized accident by 8%.
Establish, implement, monitor and control new System, Procedures and Strategies
Responsible for budgeting and planning for business to meet revenue and profitability targets.
Responsible to comply to procedures for site supervision, site safety and security, monitoring progress of the works, installation quality management and installation tests prior to handover for testing
Strong leaderships, coaching and motivation skills to enhance team performance. Excellent track record of managing sales team and achieving high sales performance.
Strong understanding of effective distribution and retail penetration and its execution.
Ability to work in a fast-paced, deadline-driven, dynamic team based environment
Customer Service:-
To provide excellent customer service to customers and outside agencies.
To advise customers on warranty and operating instruction issues.
To provide after sales service under guarantee or when items are returned for repair.
To promote high levels of customer care, good standard of appearance and good conduct to our volunteers.
Educational Qualifications:-
B. Tech(Bachelor of Technology) in Automobile Engineering
Desired Profile:-
Ability to develop and execute multiple priorities and approaches to meet objectives
Experience of working in Africa in a leadership role.
Excellent understanding of local and regional economic and market dynamics, competitive issues, legal and statutory aspects
Ability to effectively lead a multi-functional team. Proven ability to effectively communicate across a distributed workforce.