Role Overview
Developing and Implementing Quality Assurance Policies – creating and updating policies related to teaching and learning, research, and support services, ensuring they align with university strategic goals and national standards. Managing Accreditation Processes – preparing for and facilitating both internal and external accreditation of academic programs and the institution as a whole. Conducting Internal Reviews and Audits – evaluating the effectiveness of academic programs, support services, and overall institutional processes through self-assessment, audits, and other quality-related activities. Supporting Academic Program Development and Enhancement – working with network of universities to design new programs, review existing ones, and implement strategies for improvement. Providing Quality-Related Support to Stakeholders – offering guidance and training to network faculty, staff, and students on quality assurance processes and best practices. Monitoring and Reporting on Quality Performance – tracking key performance indicators, analysing data, and preparing reports for relevant stakeholders. Promoting a Culture of Quality – raising awareness about quality assurance activities and fostering a commitment to continuous improvement across the institution. Support planning and resource mobilisation for programme implementation.
Requirements & Qualifications
Advanced University degree (masters or equivalent) in education, social sciences, public policies, international development, or in a related field.
Minimum 6-8 years of experience in quality assurance in higher education, with preferably at least 3 years at a management level.
• Organisational skills (planning, budgeting, time management, work prioritisation).
Negotiation, networking and relationship building skills.
Knowledge of IT applications for information collection, management and dissemination.
Ability to use analytical tools and qualitative and quantitative techniques.
Ability to identify and develop sources for data collection.
Research, analytical and problem-solving skills.
Ability to prepare and deliver internal presentations and messages, using a range of techniques and technologies.
Closing Date: 20 November 2026
To apply for this job please visit erecruitment.psc.gov.zw.