Telco
Job Description
Come work at a growing company that offers great benefits with opportunities to move forward and learn alongside accomplished leaders.
We expect the candidate to be proactive and have a “get it done” spirit. To be successful, you will have solid problem-solving skills.
Duties and Responsibilities
Receive all Customer requests, incidents and inquiries
Provide first-level trouble shooting of Customer problems
Generate tickets for each service Incident and request
Escalate Issues per SLA
Qualifications and Experience
Studying towards a Degree/Diploma in Telecommunications
Good communication Skills
High digital literacy
Laptop for work use