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Trainee Network Planning & Documentation Specialist

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  • Harare
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Telco

Job Description

*Trainee Network Planning & Documentation Specialist*

Duties and Responsibilities

Responsibilities*
1. Service delivery infrastructure planning, documentation and team support, of all deployments, maintenance & troubleshooting activities
2. Ensure documentation of all new and existing customers and their associated delivery infrastructure in OSS systems.
3. Check infrastructure deployments and create AS Build documentation.
4. Report recurring faults, problems, & resource overuse or abuse, which might have service and financial implications for the organization.
5. Be accountable for time taken to complete tasks, and materials used. Ensuring completeness of works, building bills of materials, resource & time forecasts, time sheets & material requisitions.
6. Collaborate with stakeholders to determine the requirements of the network infrastructure and then design solutions that meet those needs.
7. Troubleshoot problems related to connectivity, performance, security, or compatibility.

Qualifications and Experience

*Must Have*
Degree/HND/Certificate in Telecommunications, Electrician, Electronics & Electric Engineering, CCNA,CCNP, FOA & any ITIL Certification.
High Digital Literacy
In depth technical knowledge, skills & information on telecommunication networks & systems.
Demonstrate natural aptitude for troubleshooting and problem solving.