Zimbabwe Health Interventions (ZHI)
DUE: 17 APR 2024
About
Zimbabwe Health Interventions (ZHI) is a not-for-profit human development organisation which is registered as a Private Voluntary Organization (PVO) in terms of subsection (5) of section 9 of the Private Voluntary Organisations Act (Chapter 17:05). ZHI’s mission is to develop and deliver innovative and sustainable high-impact, integrated health interventions to the communities we serve, while working with and strengthening existing institutions.
Basic Function
Assist with desktop support, troubleshooting desktop hardware/software problems, and carrying out projects as assigned in a culturally diverse environment. Properly document support, repair, and project activities using a helpdesk ticketing system.
Job Description
With the support or supervision of the IT team, the intern will assist in diagnosing computer problems, support with technical assistance to office staff as needed; Assist in software and hardware upgrades; Assist with adding or updating workstations for office staff ; Assist in routine PC maintenance and updates for performance efficiency; Assisting Review and process help desk support requests; Assist in maintaining Internet service, firewalls, and telephone systems; Initiate process improvements to better answer user demands; Any other duties as assigned.
Knowledge, Skills And Abilities
Proficient in Microsoft Office 365, Windows 10, And Windows 11 in a domain environment; Ability to troubleshoot common hardware/software issues; Ability to meet deadlines and adjust to changing priorities; Ability to follow instructions and work autonomously, but also able to recognize when you are in over your head; Ability to quickly gain new skills and knowledge when faced with new challenges; Some familiarity with confidentiality requirements in a pseudo medical setting; Attention to detail; Excellent verbal and written communication skills;
Qualifications And Experience
HND/Degree in IT related field with at least one-year learning experience in computer systems operations; Knowledgeable in MS Active Directory structure; Software installations, backup and archive; Hardware and software troubleshooting; Printer and system maintenance.
TO APPLY
Step 1: click here to complete the job application form.
Step 2: Submit your CV and application letter via email to recruitment@zhi.org.zw clearly indicating the position you are applying for on the subject of the email.
Statement
During the application process, ZHI will not charge any fee nor will it require any payment for an application to be considered. ZHI is an equal opportunity employer and employs personnel without regard to race, ancestry, place of origin, colour, ethnic origin, language, citizenship, creed, religion, gender, sexual orientation, age, marital status, physical handicap or financial ability.