University of Zimbabwe (UZ)
DUE: 08 MAR 2024
BARMAN/BARTENDER: UZ VN HOTEL AND LEISURE PVT LTD (1 POST)
Duties and Responsibilities
The successful candidate must be able to:
Sell various types of beverages according to standards
Ensure correct prices are used at all times and proper billing done
Welcome guests and sits them in the bar in order to direct and inform them of what food and beverage the hotel has to offer
Serve guests in accordance with set standards
Ensure that guest bills are correctly compiled and presented to them and payment collected in terms of established procedures
Ensure bar is adequately stocked
Inform the Food &Beverages Supervisor on the need for replenishment according to standards
Ensure that all beverage being served the customers is the correct order, quality, quantity and that the presentation is as per set standards
Ensure that all bar furniture (tables and chairs), floors and surfaces, service stocks and equipment are kept clean and in good state and any faults reported to the Food and Beverage Supervisor.
Maintain a good display of available beverages
Prepare cocktails according to standards
Ensure daily stock taking for the bar
Ensure that problems or complaints are resolved to the customer’s satisfaction and/or referred to management
Communicate effectively with customers during service
Ensure suggestive selling is an ongoing process
Learn the fire and safety procedures and how to operate the firefighting equipment
Develop a strong knowledge about the hotel surroundings and inform the guests at check in and during their stay
Account for ullages and breakages
Report any irregularities or unusual circumstances to Management
Develop strong knowledge about the hotel and its surroundings and inform bar patrons
Maintains reorder levels
Communicate with bar patrons and takes note of their requirements
Improve revenue generation at the bar by promoting new product ranges
Ensures compliance with the dress code
Ensure statutory compliance e.g age restriction
Carry out any other official duties that may be assigned from time to time
Qualifications and Experience
Certificate in Food & Beverage Services /Wine &Spirits Education are added advantages
At least 5“O” levels including English Language
Fluency in English Language
knowledge of a foreign language would be a distinct advantage
Computer literacy
At least one year experience as a Barman/Bartender
TO APPLY
Applicants must submit six (6) copies of applications. Each set of application must be accompanied by a Curriculum Vitae, giving full particulars including full name; place, date of birth, I.D, birth certificate and copies of academic and professional qualifications, all certified.
Applicants must give information on experience, date of availability, telephone numbers, names and addresses of three contactable referees. Applications should be hand delivered to Office No. 129, Administration Building at the University of Zimbabwe or posted to:
Deputy Registrar
Human Resources Department
University of Zimbabwe
P.O Box MP 167
HARARE
Closing date of receipt of applications is Friday 08 March 2024
`The University of Zimbabwe is an equal opportunity employer and therefore men and women are equally encouraged to apply.
Please note that only shortlisted candidates will be contacted.