Midlands State University
DUE: 25 OCT 2023
RETAIL SHOP
QUALIFICATIONS AND EXPERIENCE
⦁ 5 ‘O’ Levels (including Mathematics and English)
⦁ At least 2 years’ experience on similar post
⦁ An understanding of retail business.
⦁ National Diploma or Higher National Diploma in Secretarial Studies
⦁ Computer Literate in MS Word, MS Excel, Power Point
DUTIES AND RESPONSIBILITIES
⦁ Greet clients as soon as they arrive and connect them with the appropriate party
⦁ Answer the phone in a timely manner and direct calls to the correct offices
⦁ Create and manage both digital and hardcopy filing systems for all partners
⦁ Make travel arrangements and schedule meetings based on all partners’ itineraries
⦁ Deal with bookings by phone, e-mail, letter, fax or face-to-face
⦁ Complete procedures when Guests arrive and leave
⦁ Prepare bills and take payments
⦁ Take and pass on messages to Guests
⦁ Deal with special requests from Guests
⦁ Answer questions about what the hotel offers and the surrounding area
⦁ Deal with complaints or problems
⦁ Answer telephone calls and take messages or forward calls
⦁ Schedule and confirm appointments and maintain event calendars
⦁ Check visitors in and direct or escort them to specific destinations
⦁ Inform other employees of visitors’ arrivals or cancellations
⦁ Enter customer data and send correspondence
⦁ Copy, file and maintain paper or electronic documents and records
⦁ Handle incoming and outgoing mail
NB: Midlands State University is an equal opportunities employer. In the interest of promoting gender parity, female candidates are encouraged to apply.
TO APPLY
Applicants must submit copies of applications with the following: application letter, certified certificates and curriculum vitae giving full details of names, place and date of birth, experience, present salary, date of availability, contact telephone number (s) and names and email addresses of three referees to:
The Deputy Registrar (Human Resources)
Midlands State University
P Bag 9055
GWERU
vacancies@staff.msu.ac.zw
The application documents should be sent as a single merged pdf file. Closing date for applications is 25 October 2023.
Please note that only short-listed candidates will be communicated to.