Aviation Ground Services
DUE: 20 OCT 2023
Location: Victoria Falls x 3, Bulawayo x3, Hwange x1, Kariba x1
Reports to: Station/Duty Manager
Duties
Deliver a focused, high quality customer service by animating, leading and supervising the customer service agents, GSEO and Aircraft Handlers.
Ensure the passenger and ramp services product is compliant to regulatory requirements, company policies and customer airline procedures.
Ensure compliance to customer airline’s safety, security & regulatory procedures.
Qualifications, Knowledge, Skills and Experience:
Degree in Marketing, Tourism & Hospitality or equivalent
3 years’ experience in the Aviation industry is a must
Strong ability to multi-task, priorities and meet deadlines
Ensuring customer airlines on time performance and baggage requirements
Strong analytical skills
Excellent communication and interpersonal skills
Ability to adapt to changing priorities and situations
Able to work well in a fast-paced team environment
Ability to manage and develop staff
Revenue and cost sensitive
Sound knowledge of Manual handling procedures
Proficient in report writing, in plain and clear English
TO APPLY
All applications will be treated in strictest confidence. Applicants should submit a copy of
applications indicating the position being applied for and the location, their curriculum vitae,
giving full personal particulars including full name and experience, The curriculum vitae
should also include names, contact details and addresses of three referees to, only applicants
meeting the requisite competencies and skills will be contacted.
The Human Resources Manager
Email: HR@avi-ground.com