Old Mutual
DUE: 17 OCT 2023
Job Description
This role is individually accountable for providing immediate response to administrative requirements in accordance with SLA parameters, in a processing environment. Technical knowledge is limited to some products and or processes.
- Follows standardised processes and provides administrative support in line with normal business functioning.
- Delivers on daily production standards and adheres to service and quality standards.
- Provides an indirect service to customers and intermediaries.
- Responds to immediate requirements within procedure.
- Uses standard administrative techniques to coordinate own work.
- Product and process knowledge in different areas may differ but basic skills remain the same.
- Technical knowledge is limited to some products and or processes.
Skills
Accountability, Business, Change Agility, Client Relationship Management, Collecting Information, Communication, Computer Literacy, Customer Service, Detail-Oriented, Electronic Mail, Leadership, Microsoft Excel, Microsoft Office, Office Administration, Processing, Process Knowledge, Production Standards, Quality Standards, SLAs, Strong interpersonal skills
Organized and self-driven
Knowledge of Reinsurance Treaty, Facultative wording and Reinsurance slips
Good analytical skills
Computer knowledge
Ability to communicate effectively
Good understanding of general Insurance products, Teamwork, Technical Knowledge,
Excellent command of the English language, both in communication ability and in drafting skills.
Education
Bachelor of Business Administration (BBA) (Required), Bachelor Of Commerce Honours Insurance And Risk Management (Required)