Shipping Supervisor

DUE: 28 SEP 2023

DUTIES

Incumbent will be responsible for overseeing the activities of the shipping department. They ensure that all shipments leave on time and arrive safely, while also managing the flow of goods into and out of the warehouse.

• Ensuring that all shipping materials are available, including boxes, labels, packing materials, and postage meters
• Training staff on proper shipping techniques and safety procedures
  Scheduling shipments, verifying they are ready to go, and making sure they are shipped on time
• Coordinating with other departments within the company to ensure that shipments meet legal requirements
• Tracking package status throughout the shipping process to ensure that it arrives at its destination on time
• Communicating with customers to ensure that they are satisfied with the shipping services provided by the company
• Maintaining inventory of shipping supplies, such as boxes and labels, to ensure that items are always available for use
• Coordinating with contactors and other outside parties to ensure that shipments are delivered on time
• Maintain a safe and clean work environment by keeping shipping area organized, and complying with procedures, rules, and regulations
• Investigate and resolve discrepancies on invoices and packing slips
• Schedule and assign employees to specific tasks
• Train new employees on company policies and procedures
• Monitor employee performance and provide feedback and coaching as needed
• Handle customer complaints and escalate to management as necessary
• Prepare and submit reports on daily activities and metrics
• Manage inventory of shipping supplies and place orders when necessary
• Negotiate rates with shipping vendors and select the most cost-effective option

QUALIFICATIONS/REQUIREMENTS

• Degree in Logistics and Supply Chain Management
• 3 years experience in a management level position
• Hands on experience with SAP
• An analytic mind and good numeracy skills.
• Excellent financial acumen.
• Extensive in FMCG a plus

TO APPLY

Send CV to margrate@strategicsynergy.co.zw on or before 28 September 2023