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Reservations Assistant

Mopani Lodge and Safaris

DUTIES

  • Provide support to the receptionist in managing front desk operations.
  • Answer and direct incoming phone calls to appropriate personnel.
  • Greet and assist visitors, ensuring a friendly and professional atmosphere.
  • Assist in booking reservations and handling inquiries.
  • Manage incoming and outgoing mail and packages.
  • Maintain accurate records and files.
  • Perform general administrative tasks as required.
  • Collaborate with the receptionist and other team members to ensure smooth office operations.

REQUIREMENTS

  • Previous experience in a similar receptionist or administrative assistant role is beneficial but not always mandatory, as some companies may hire candidates with relevant education or training.
  • Experience in providing customer service or working in a hospitality-related environment can be advantageous, especially for receptionist roles in hotels or resorts.
  • Familiarity with reservation systems and office software can be valuable, but the ability to learn and adapt to new systems quickly is essential.

TO APPLY

Click here to apply

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