Jocelyn Cares Domiciliary Limited
WE OFFER SPONSORSHIP FOR INTERNATIONAL APPLICANTS (Please note that priority will be given to sponsorship applicants in UK. If not successful then overseas applicants will be considered)
Purpose
The role of a Domiciliary Care Worker is to work without direct supervision in the home of the service user providing care and support including personal, social, and domestic support whilst adhering to the service user’s individual care and support plan.
The aim of the position is to enable service users to remain safely in their own home with as much independence as possible. Alongside providing care and support in a professional, discreet, and caring manner, always ensuring the service user’s right to privacy and dignity is maintained.
Main Duties and Key Responsibilities
Personalised Care, Treatment and Support
- To assist service users with personal care needs, as detailed in their individual care plan, in an appropriate manner to help meet their desired outcomes.
- To assist service users with mobility problems and other physical disabilities, including incontinence, using aids and personal equipment i.e. hoists, assistive technology etc. in line with their individual care plans.
- To communicate effectively with service users, carers and other professionals.
- To report any concerns to your line manager relating to significant changes in the service user’s health and support needs.
- To contribute to the service user review process, along with the service user assessor and all other involved parties, by using your knowledge of assisting the service user in meeting the desired outcomes.
Involvement and Information
- To be aware of the Jocelyn Cares mission, including the structure of the organisation.
- To know how, and where to access Jocelyn Cares policies andprocedures and relevant documentation.
- To ensure that all service users understand the care and treatment choices that are available to them.
- To know the arrangements in place for obtaining and acting in accordance with the consent of the service users.
- To positively promote the service user’s right to choose and independence whilst ensuring that they are treated with the utmost respect, privacy and dignity at all times.
- To be aware of local and national services and sources of support so that information can be provided to service users upon request.
Safeguarding and safety
To understand the arrangements for ensuring that service users are safeguarded against the risk of abuse
Have ability to, in accordance with both company and local policies:
- Identify the potential for abuse
- Take appropriate preventative measures
- Respond to allegations of abuse
- To report any untoward incidents or accidents to your line manager in accordance with Company policy and quality monitoring processes.
- To identify risk of infection or contamination and alert concerns to your line manager for further assessment.
- To assist with the general standards of hygiene and cleanliness in accordance with
planned care and support.
- To undertake the appropriate level of training and regular updates to stay abreast of best practice regarding medication.
- To report any observed faults, defects or damage to the premises, fixtures and fittings or equipment to your line manager
- To adhere to actions identified in Risk Assessments, in accordance with both relevant Company Policies and standard legislative Health and Safety requirements.
- To ensure that as far as reasonably practicable where equipment is provided as part of the care and support plan it is safe and fit for purpose
- To assist or administer the service user’s medication in line with Company Policy and Procedures
Suitability of staffing
- To inform your line manager if you have trouble getting to your scheduled visit at the agreed time.
- To attend supervision, annual appraisals and team meetings with the Registered Manager and use this to inform your Personal Development Plan.
- To maintain awareness of best practice.
Quality and Management
- To ensure the Company’s Complaints Policy and Procedures are followed when dealing with any concerns or complaints raised by service users or their carer’s.
- To keep legible, accurate and detailed records in line with company policy and regulatory requirements.
- To understand and comply with both Company and legislative requirements regarding confidentiality and data protection.
- Attend staff meetings, as required, for the dissemination of information about the service, peer support and exchange of ideas.
Experience:
- Domiciliary care: 1 year (preferred)
Licence/Certification:
- NVQ level 2 (preferred)
- Care Certificate (required)
Willingness to travel:
- 100% (required)