Old Mutual
DUE: 03 JUNE 2023
The learner will be trained in various aspects of IT Operations which include but not limited to: –
Providing and maintaining a Service Desk facility for business areas.
Providing logging functionality for issues or requests within the business.
Forwarding logged requests to appropriate resources for resolution.
Providing updates and communication facilities for all logged requests.
Providing Service Desk facility for business areas supported to identify issues and requests for resolution.
Analysing logged requests and allocating to correct resource for resolution.
Providing first-line support where applicable.
Updating and maintaining current status of logged requests.
Maintaining communication to business areas on all downtime issues.
Maintaining and communicating all system availability and change control requests.
Ensuring management information is available at appropriate time.
Education
Bachelor of Computer Science (BCoSc), Bachelor of Information Technology (BIT)
TO APPLY
Click here to apply
Closing Date
03 June 2023