Standard Chartered
The Role Responsibilities
The role will have first line responsibility for the implementation of Compliance, Conduct and FCC policies and procedures for CCIB processes to the extent the processes have been identified as owned by the CFCC function, in line with the Group’s process universe as set out in the Group Operational Risk Framework, including activities within the processes owned by the CFCC function which are hubbed or outsourced.
Insofar as they relate to (Segment) compliance, financial crime and conduct, the successful candidate will be responsible for providing details of developments giving rise to a material risk that serious regulatory breaches or breaches of risk tolerances (as agreed by the Board from time to time) may occur and notifying any such breaches to (as appropriate):
- Head, CFCC, Zimbabwe
- Head, CFCC Advisory, CCIB, AME
- The relevant Heads of Business
Strategy
- Assist the Head, CFCC, Zimbabwe to set and implement the vision, strategy, direction and leadership for CFCC resources in Zimbabwe consistent with the Regional Head, CFCC Advisory, CCIB, AME and Global Head, CFCC Advisory, CCIB vision and strategy for the CFCC function, and in support of the Bank’s strategic direction and growth aspirations.
- Support the Head, CFCC, Zimbabwe to promote the culture and practice of compliance with CFCC standards (including conducting business within regulatory requirements, and to high ethical standards) within the Bank and embed a Here for good culture and the Group Code of Conduct.
- Input to CCIB business operating model design of relevant Compliance, FCC and business processes.
Business
- Develop a comprehensive understanding of the CCIB business models and strategy in order to assist in providing oversight support and challenge in order to enable appropriate and sustainable CFCC outcomes.
- Build and maintain an effective and constructive relationship with all key business and functional stakeholders that is based on trust, capability and integrity, providing timely, responsive and quality conduct, financial crime & compliance-related advice and guidance to enable the business and functions to meet/ achieve their strategic tactical objectives.
- Work closely with the business and its operational teams to provide timely advice to ensure compliance with all relevant laws and regulations and support the transition to pro-active and pre-emptive CFCC risk mitigation.
- Support the resolution of competing requirements between regulations specific to CCIB businesses (i.e. between AML regulations and data privacy/bank secrecy or information security regulations.)
- Support the Head, CFCC, Zimbabwe to establish and maintain risk-based compliance frameworks and the programme for monitoring and assuring compliance that supports the transition to pro-active and pre-emptive compliance and conduct risk mitigation, in relation to the CCIB businesses.
- Promoting the culture and practice of global standards to the business, while managing local
Processes
- Act under delegation from the respective Risk Framework Owners for the principal risk types of Compliance, Conduct and FCC in discharging the responsibilities contained in the ERMF relating to CCIB businesses to the extent that CFCC is the appropriate second line risk owner.
- The role holder is not responsible for CFCC first line processes unless specifically delegated by and/or agreed with the group process owner. This includes CFCC processes operated to manage risks in CCIB businesses such as name screening or transaction monitoring.
- Support and maintain effective policies/processes/DOIs (including training, advice and support) to address conduct, financial crime and compliance risks across CCIB businesses, aligning with relevant regulatory requirements.
- Provide governance and oversight over the implementation of CFCC related policies and procedures relevant to CCIB businesses (to enable compliance with such policies and procedures).
- Provide support and challenge to CCIB senior management to ensure that they establish and monitor appropriate processes for compliance with CFCC policies, procedures and standards (including meeting regulatory obligations and maintaining high standards of conduct).
People and Talent
- Help promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
- Collaborate with training teams to input to training curriculum to support closing of capability gaps.
- Provide feedback at business, function, country and individual level as appropriate, on CFCC matters which should have a bearing on remuneration pools or individual bonuses (for senior staff).
- Drive the migration of skill, knowledge, best practice and lesson learned across the network between CFCC Advisory colleagues especially in relation to regulatory risks and compliance with relevant regulations and internal policies/standards as they pertain to GB&CB businesses.
Risk Management
- In accordance with the Group’s Enterprise Risk Management Framework, act as second line Risk Owner for appropriate and relevant CCIB processes.
- Collaborate with the other Country & Regional CFCC Advisory Teams to anticipate horizon risks that may have a significant impact on the Bank and develop effective strategies to mitigate such horizon risks.
- Assist the Head, CFCC, Zimbabwe to ensure effective management of CFCC Advisory, CCIB matters, and in collaboration with the rest of the CFCC team, effectively manage regulatory issues that have a significant impact on the CCIB businesses.
- Collaborate with relevant senior managers to support the programmes for conduct, financial crime and compliance monitoring, surveillance and/or assurance for CCIB businesses.
- Ensure proactive and timely identification, assessment, advice and dissemination of evolving regulatory changes/practices and associated regulatory, compliance and financial crime (AML/Sanctions/ABC) related risks, and proactive engagement in regulatory reform, in relation to CCIB product and client related activities.
- Provide reports to relevant Country and Business risk and control committees and management group on key conduct, financial crime and compliance risks and issues pertaining to CCIB businesses.
- Provide advice on the application of risk management frameworks (e.g. ERMF) and provide advice to relevant stakeholders on outcomes of risk identification and assessment methodologies
- Support in providing oversight of risk acceptance and/or mitigating action plans relating to CCIB businesses.
- Provide reports to relevant risk and control committees and management group on key compliance risks and issues relating to CCIB businesses.
- Support the review and analysis of the client base to identify and manage high risk clients, or specific country reviews.
Governance
- Attend relevant governance meetings, and provide relevant reports to senior management and governance/risk committees when delegated by the Head, CFCC, Zimbabwe.
- Assist in the identification and escalation of potential CCIB CFCC related, risks and issues to senior management through appropriate governance channels and the Quality Assurance framework.
- Ensure appropriate CCIB product governance measures are in place so that product approval documents reflect all relevant regulatory requirements.
- Support the design and maintainance of dashboards and metircs that allow CFCC to dynamically monitor regulatory, compliance and financial crime risk and operational performance for key CFCC processes.
Regulatory relationships and regulatory change
- Support CFCC Governance resources in Zimbabwe and the Head, CFCC Zimbabwe in relaton to:
- the management of regulatory inspections and identification of regulatory reform that directly relates to CCIB businesses;
- the provision of briefings and guidance to CCIB management on relevant regulatory matters;
- ensuring CCIB businesses are properly prepared for routine regulatory exams, audits and supervisory inspections, as well as to managing the response from the CCIB businesses; and
Project/Change management
- Assist the Head, CFCC, Zimbabwe and CFCC Advisory, CCIB and AME on key change programmes and projects for CFCC Advisory, CCIB.
- Support the Head, CFCC, Zimbabwe and the Head, CFCC Advisory, CCIB and AME to review new business requirements and provide solutions for CCIB where required.
Regulatory and Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve regulatory, conduct, financial crime and compliance matters related to CCIB businesses.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across the Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Key Stakeholders
- Head, CFCC, Zimbabwe
- Head, CFCC Advisory, CCIB, AME
- Heads of CCIB Businesses in Zimbabwe
- Relevant Regulators
Perform other responsibilities assigned under Group, Country, Business or Functional policies and standards.
Our Ideal Candidate
- Bachelors Degree with three years working experience in a similar role
- Experience in a Corporate or Investment Banking environment
- Experience in a Risk or Compliance Management role
Role Specific Competencies
- CFCC Policies and Standards
- CFCC Advisory
- CFCC Assurance
- Surveillance (including Screening and Monitoring)
- Investigations
- Compliance Risk Assessment
- Regulatory Liaison
- Manage Change
- Manage Project
Closing Date: 27 May 2023