Receptionist

Applications are invited from suitably qualified and experienced candidates for the above position which
has become vacant within the Authority. The incumbent will be based at Chinhoyi Caves Motel reporting
to the General Manager.

DUTIES
Duties of Position shall include the following: –

• Greets, welcomes guest and visitors in-person and on the phone,
•  Attends to the reception area,
•  Answers telephone calls and provides caller with exact information and directing calls to the
  appropriate person,
• Guides and directs customers and visitors to correct offices and rooms,
• Prepares letters and maintains spreadsheets to update customer database,
•  Schedules and assists in planning appointments and preparation of meetings, organize conference
  with management,
• Responds to all inqueries and quiries, physically, on telephone and on emails,
•  Ensures a clean, professional and tidy office environment,
• Be aware of guests movements in and out of the stablishement, notifying appropriate parties and
  officers,
• Any other duties as given by Supervisor.

QUALIFICATIONS, EXPERIENCE AND SKILL

•  Diploma in Tourism and Hospitality Management or equivalent,
•  5 ‘O’ levels including English, Mathematics. Ability to speak a 3rd language will be an added
  advantage,
• Basic computer knowledge, appropriate software proficiency and good typing ability,
•  Multi-task handling ability, knowledge of administrative procedures and clerical duties,
• Knowledge of Microsoft office package, telephone communication, listening skills,
•  Excellent written and verbal communication is an important key competence,
• Possess high skill of Customer Services,
•  At least one year experience in a similar environment.

TO APPLY
Interested candidates should submit their written applications together with detailed CVs addressed to:
The Regional Manager – Mid Zambezi
Attention: Senior Human Resources Officer
Chinhoyi Caves Recreational Park
P. Bag 7713
CHINHOYI

Closing Date: 19 May 2023