Norden Communication
Job Description: Understanding customer needs: A Pre-Sales Engineer needs to understand the customer’s technical requirements and business needs to provide effective solutions.
Providing technical support: They must provide technical support to the sales team, including demonstrations, presentations, and technical briefings.
Conducting product demonstrations: Pre-Sales Engineers must conduct product demonstrations to show how the product works and how it can benefit the customer.
Providing product training: They should provide product training to customers and the sales team, including training on how to use the product effectively.
Developing technical solutions: Pre-Sales Engineers develop technical solutions that meet the customer’s requirements, including customizing products or solutions to meet specific needs.
Creating proposals: They create proposals that outline technical specifications, pricing, and other details relevant to the sale.
Collaborating with other teams: They work closely with other teams, such as product development, marketing, and customer support, to ensure that customer needs are met.
Maintaining technical knowledge: They should stay up-to-date with the latest technology trends and industry best practices to provide effective solutions to customers.
Building relationships: Pre-Sales Engineers build relationships with customers and the sales team to understand their needs and provide effective solutions.
Experience: 3 to 10 years presales experience in CCTV/PA system/Cabling solution