CBZ Holdings
An exciting career opportunity has arisen for the role of ATM & POS Support Engineer within the Group IT division of CBZ Holdings. If you want to join a team of energetic and passionate professionals, this is your opportunity.
What we expect from you.
· Stage and perform component testing for new or repaired hardware
· Design the hardware set-up of CARD BASED systems, configure ATMs, POS and assists in site preparation, installation, staging and standard testing of new ATM/POS
· Setup of Card based Systems, ATM/POS Client Software and install Operating Systems and Applications on physical and virtual platforms, ensuring the systems are running end to end.
· Provide documentation of instances of hardware failure, repair, installation and configurations
· Support implementation of new hardware installations during projects
· Maintain knowledge of hardware and equipment contracts and supervise contract/SLA based installations
· Evaluate and recommend on hardware products decommissioning
· Perform Hardware Security Module firmware upgrade and loading all security keys required for card production and card system operations
· Test and implement Business Continuity plans for Card Switch System, ATMs, POS Terminals and other payment channels
· Constantly monitor all ATMs/POS activity and provide periodic reports to Management
· Provide first-level technical support for all Card based Systems and training to merchants and end users
· Maintain an updated inventory of all ATMs and POS machines, and Service Level Agreements
· Perform proactive and reactive capacity management activities on CARD BASED systems to minimize service disruptions
· Set up DR for all supported systems, document DR plan and invocation procedures, and perform routine tests
Qualifications, Skills and experience required
· Bachelors’ degree in Information Systems, Computer Science, Information Technology or equivalent from a recognised institution
· 3 Years’ experience in Hardware/Desktop/CARD BASED systems support
· HP FLAPS, HP Blade Systems Administration, Microsoft, Security+, or equivalent certifications
· PCI DSS Certification
· ATM / POS Security
· Postilion Administration, VMware and Hyper-V skills
· Knowledge of Windows Operating Systems and Computer Hardware architecture and maintenance
If you meet the above criteria, you are the ideal person we are looking for.
Closing Date – 19 April 2023