Mukuru
An exciting opportunity exists for x 21 Booth Tellers to join our Mukuru team!
These positions will be based in the following locations in Zimbabwe:
Harare x9
Chitungwiza x2
Masvingo x1
Nyikax1
Kotwa x1
Karandax1
Madziva x1
Empress x1
Victoria Falls x1
Bulawayo x5
The main purpose of this role is to provide remittance disbursement services in a professional and efficient manner.
The Booth Teller reports directly to the Regional Manager.
This position is responsible for processing remittance transactions in an accurate and professional way. They are required to carry out remittance operations in a legally complaint manner by checking the integrity of the documents provided and identify potential fraudulent documents.
Internal Liaison takes place with the Booth staff. External liaison takes place with external customers.
Duties and Responsibilities (Include but is not limited to):
Process remittance transactions accurately
Ensure correct and valid documentation in provided by customers in order to ensure legal compliance
Manage own stock to ensure accurate balancing
Provide customer support
Maintain current knowledge of foreign exchange
Uphold the company brand
To manage own professional and self-development
Key requirements:
Grade 12 / or equivalent (Essential)
Mukuru Forex Consultant training course (Essential)
Must remain current and competent by passing tests and assignments (Essential)
Understanding and speaking of a local language (Essential)
1 year Customer Service Consultant experience (Essential)
Cash handling experience (Desirable)
Knowledge of foreign currencies
Knowledge of exchange control regulations
Additional Skills:
Computer skills
Telephone skills
Verbal and written communication skills
Organisational & administrative skills
Attention to detail
I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!!
Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.